11% The Complainers
Network:Channel 4
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S01E03 - "Utility Giants"
Aired on Jun 10, 2014, 8:00 PM
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Description
In 2013, 38 million complaints were lodged against corporations in the UK. This series meets some of the country's most persistent complainers and the organisations who deal with their complaints.
Episodes (1 Season · 3 Episodes)
E1
London Transport
This episode goes inside the complaints department of Transport for London. With over a million more people in the capital than 10 years ago, the city's roads are fit to burst.
May 27, 2014
60 min
E2
Councils
The programme meets one of the nation's most persistent complainers, who confronts Kirklees council with a camera strapped to his body, and whose unresolved dispute has been ongoing since 1988.
Jun 3, 2014
60 min
E3
Utility Giants
Utility companies get the most complaints of any industry in Britain, with the Big Six energy companies receiving 5.5 million last year.This film observes some of their most challenging customers.
Jun 10, 2014
60 min