Terms of Service
Last updated: September 2026 (song previews added to the collection, retention and content source statements)
Acceptance of Terms
Account Registration
- Provide accurate and complete registration information.
- Maintain the security of your password and account.
- Accept responsibility for all activity that occurs under your account.
- Notify us immediately of any unauthorized use of your account.
Subscriptions and Payments
- Billing: Guardian subscriptions are billed monthly or annually depending on your chosen plan, or as a one-time payment for Eternal Guardian (lifetime) plans. Prices are displayed at the time of purchase and include applicable taxes.
- Auto-Renewal: Monthly and annual subscriptions automatically renew at the end of each billing period unless cancelled before the renewal date.
- Cancellation: You may cancel your subscription at any time through the Stripe billing portal accessible from your account settings. Cancellation takes effect at the end of the current billing period — you retain access until then.
- Refunds: Refund requests are handled on a case-by-case basis. Contact us within 14 days of a charge for consideration. Lifetime plans are non-refundable after 14 days.
- Price Changes: We may change subscription prices with at least 30 days' notice. Existing subscribers will be notified before any price change takes effect on their account.
User-Generated Content
You represent and warrant that:
- You own or have the necessary rights to post your User Content.
- Your User Content does not infringe the intellectual property or other rights of any third party.
- Your User Content does not contain unlawful, harmful, or offensive material.
Content Sources and Attribution
Eris does not claim ownership of this third-party content. All show and movie names, images, and descriptions belong to their respective owners. Eris provides this information for informational and personal tracking purposes under fair use principles.
Artwork and Promotional Images
This artwork is not owned by Eris, and Eris claims no rights in it. It is created and owned by the studios, producers, distributors and other rights holders responsible for the titles it depicts. Eris asserts no copyright, trademark or other ownership over any poster, background or promotional image shown on the Service, and nothing here grants you a licence to use it. All rights remain with the respective rights holders.
We receive this artwork from third-party data providers, including TheTVDB. Those providers supply the images but do not own them, and do not grant a licence to them on the rights holder's behalf. So that pages load quickly and images can be resized and converted to modern formats, copies are served from our own infrastructure rather than linked from the provider. That is a technical arrangement and does not change who owns the artwork.
Artwork is shown for identification and reference — so that you can recognise a title, find your way around the catalogue, and keep track of what you have watched. It is not sold, licensed, or offered for download, and it is not used to suggest any endorsement of or association with Eris.
If you hold rights in an image and want it removed, email us at [email protected], identifying the title and the image concerned. We will remove it and prevent it from being restored by a later data refresh. A formal notice is not required for us to act; our full notice-and-takedown procedure is set out in the Copyright Policy.
Music in trivia
Some trivia rounds play a short preview of a song. The audio and the cover art come from Deezer and from Apple's iTunes Search API, and they are streamed to you directly from those companies. Eris does not host, store or copy any music. We do not own it.
Every preview is shown with a link to the full track on the provider's own service, and previews that come from Apple carry the note Provided courtesy of iTunes. Deezer asks us to pass on one of its conditions: previews from Deezer are for your own personal listening.
If a preview will not play, Eris records the failure automatically and re-checks the track. A track that cannot be played from any provider is left out of new games until it plays again.
Song titles, artist names and cover art belong to their respective rights holders. Eris is not affiliated with, endorsed by or sponsored by Deezer or Apple. If you hold rights in a recording and want it removed, write to [email protected] and we will remove it promptly.
Apple, iTunes and Apple Music are trademarks of Apple Inc., registered in the U.S. and other countries.
Acceptable Use
- Use the Service for any unlawful purpose or in violation of any applicable law.
- Scrape, crawl, or use automated tools to extract data from the Service without written permission.
- Attempt to gain unauthorized access to the Service, other users' accounts, or our infrastructure.
- Impersonate any person or entity, or misrepresent your identity or affiliation.
- Distribute malware, spam, or any harmful or disruptive content.
- Reverse engineer, decompile, or disassemble any part of the Service.
- Interfere with or disrupt the Service or its infrastructure.
- Use the Service to compete with Eris or build a substantially similar service.
Intellectual Property
Third-party content (title data, artwork, descriptions) remains the property of its respective owners. See Artwork and Promotional Images above for how poster, background and promotional artwork is handled.
Termination
By Eris: We may suspend or terminate your account if you violate these Terms, engage in abusive behavior, or for any other reason at our reasonable discretion. We will attempt to notify you before termination where practical. If your paid account is terminated by Eris without cause, you will receive a pro-rated refund for any remaining subscription period.
Disclaimers
We do not guarantee that:
- The Service will be uninterrupted, secure, or error-free.
- Show and movie data, episode and release dates, or other information will be accurate or current.
- Any defects will be corrected in a timely manner.
Limitation of Liability
Our total liability for any claim arising from or related to the Service shall not exceed the amount you paid to us in the 12 months preceding the claim, or €100, whichever is greater.
Nothing in these Terms excludes or limits our liability for death, personal injury caused by negligence, fraud, or any other liability that cannot be excluded or limited under applicable law.
Governing Law
If you are a consumer resident of the EU, you also have the right to bring proceedings in the courts of your country of residence. EU consumers may also use the EU Online Dispute Resolution platform.